Privacy Policy
1. Introduction
Welcome to Boxibundo. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, purchase our products, or interact with our services.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information we collect
We collect a variety of personal and non-personal information to provide you with the best possible experience and improve our services.
Personal information may include:
- Full name
- Email address
- Phone number
- Physical address (for delivery and installation purposes)
- Payment information (processed securely through third-party payment processors)
- Account details if you register with us
Non-personal information includes:
- Browser type and version
- Operating system
- IP address
- Usage data and browsing behavior through cookies and analytics tools
3. How we collect your information
We collect information in the following ways:
- When you provide it directly by completing forms or purchasing products
- Through automated technologies such as cookies and web beacons
- Via third-party services we use to process orders, payments, and customer support
4. Use of your information
Your information is used to:
- Process and deliver orders
- Install and maintain purchased climate control systems
- Provide customer support
- Send service updates, newsletters, and promotional offers (only if you opt in)
- Comply with legal obligations
- Improve our website functionality and user experience
5. Sharing your information
We do not sell or rent your personal information to third parties.
However, we may share data
with:
- Service providers who assist in order processing, delivery, and payment
- Professional installers and maintenance contractors
- Legal authorities if required by law or to protect our rights
- Analytics providers to help us improve our services (data is anonymized where possible)
6. Cookies and tracking technologies
Our website uses cookies to enhance user experience and collect non-personal information. You can adjust your browser settings to refuse cookies or notify you when a cookie is being sent.
7. Security of your information
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.
8. International data transfers
As we operate exclusively in Australia, your data is stored and processed within Australia unless otherwise specified. We ensure all service providers comply with the Australian Privacy Principles or equivalent safeguards.
9. Your rights
Under the Australian Privacy Act, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
- Withdraw consent to marketing communications at any time
To exercise these rights, please contact us at info@boxibundo.com.
10. Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing any personal information.
11. Changes to this Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with the revised "Last updated" date.
12. Contact us
If you have any questions or concerns about this Privacy Policy or our data handling practices,
please contact us:
Boxibundo
Suite 502, 2 Queen Street, Melbourne VIC 3000, Australia
Phone:
+61 3 7019 8592
Email: info@boxibundo.com