Terms & Conditions

1. Introduction

Welcome to the Boxibundo website. By accessing or using our website, purchasing products, or engaging with our services, you agree to be bound by the following Terms and Conditions. These terms govern your use of our website and all transactions conducted through it.

If you do not agree with any part of these Terms and Conditions, please refrain from using our services.

2. About us

Boxibundo is a leading provider of advanced air conditioning and climate control solutions, offering sales, installation, and maintenance services across Australia.

Business address:
Suite 502, 2 Queen Street, Melbourne VIC 3000, Australia
Phone: +61 3 7019 8592
Email: info@boxibundo.com

3. Eligibility

To make purchases or engage our services, you must:

  • Be at least 18 years of age
  • Provide accurate and complete personal and payment information
  • Agree to comply with all applicable Australian laws

4. Products and services

Boxibundo sells climate control equipment including residential, commercial, and specialized air conditioning units. All products are described as accurately as possible. However, we do not warrant that descriptions, dimensions, or other content are entirely error-free. We reserve the right to correct any errors or omissions at any time.

Installation services:
Professional installation is available for all products. Installation terms, timelines, and pricing are provided at the time of purchase and may vary based on location and product type.

5. Orders and payment

Placing orders:
When you place an order, you agree that all information provided is accurate and that you are authorized to use the payment method selected.

Payment:
We accept major credit cards, PayPal, and bank transfers. Payment must be received in full before products are shipped or installed.

Order acceptance:
Boxibundo reserves the right to accept or decline any order at our sole discretion.

6. Pricing and taxes

All prices are listed in Australian Dollars (AUD) and include applicable GST unless stated otherwise. Shipping and installation costs, if any, will be clearly disclosed prior to purchase.

7. Shipping and delivery

Delivery times are estimates only and may be subject to delays beyond our control. Boxibundo is not liable for delivery delays caused by third-party couriers, weather events, or other unforeseen circumstances.

8. Warranty

Our products are covered by manufacturer warranties ranging from 5 to 7 years, depending on the model. Warranty details will be provided at the time of purchase.

Warranty exclusions:

  • Damage caused by improper installation not performed by Boxibundo-certified technicians
  • Unauthorized repairs or modifications
  • Normal wear and tear

9. Returns and refunds

Under Australian Consumer Law, you are entitled to a refund or replacement for major failures or defects. Change of mind returns are not accepted unless expressly stated. To initiate a return or warranty claim, please contact us at info@boxibundo.com with your order details and reason for the request.

10. Limitation of liability

To the maximum extent permitted by law, Boxibundo shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use or inability to use our products or services.

11. User conduct

You agree not to:

  • Misuse our website or interfere with its functionality
  • Engage in fraudulent or illegal activities
  • Upload or distribute harmful code or content

12. Intellectual property

All content on this website, including product descriptions, images, logos, and text, is the property of Boxibundo and protected under Australian copyright laws. No content may be copied, reproduced, or used for commercial purposes without prior written consent.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

14. Third-party links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

15. Changes to terms

Boxibundo reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to this website.

16. Governing law

These Terms and Conditions are governed by the laws of the State of Victoria, Australia. Any disputes arising from these terms will be resolved in the courts of Victoria.

17. Contact information

For questions or concerns about these Terms and Conditions, please contact us at:
Boxibundo
Suite 502, 2 Queen Street, Melbourne VIC 3000, Australia
Phone: +61 3 7019 8592
Email: info@boxibundo.com